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Would you like to be a key part of Nordea's Release Engineering team ? Now you have a great opportunity -  as we are looking for an IT  Process Manager with focus on driving & leading the way in strengthening our change & release management automation and innovation. Joining us means you’ll have an impact on how Nordea stays compliant – today and tomorrow. So, bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career. 

About this opportunity

Welcome to the IT Change and Release Management team. We add value by developing highly innovated and automated solutions for our changes and releases towards a lowtouch no touch vision. While we are ensuring our development and operational teams are equipped with all the best practices and tooling needed to maintain best-in-class services for our customers. As a Release Engineering Driver you’ll play a valuable role in in the securing and managing development of the core tools of Change and Release in Nordea. The job offers an exciting mix of challenges, where different areas of knowledge and skills are needed: strong experience in Stakeholdee Management, ability to digest and understand business processes, a good sense of governance and excellent communication skills. You will join a highly professional DEV team with a large network across the bank and with excellent opportunities for personal and professional development. In this team you will work with strategic as well as operational hands on tasks.

What you’ll be doing:

• Driving Core Release Engineering Product Development (including but not limited to ITSM tool) – supporting Team of developers by identifying, contacting and establishing relationships with key stakeholders
• Working with the team to define a release and launch plan
• Assisting the self-organizing, self-managing team to achieve its goals
• Providing transparency - clear and accurate metrics on iteration reports
• Tracking iteration progress, manage blockers to ensure iteration goals are met
• Follow-up on deliverables towards internal and external stakeholders
• Supporting a team of developers with communication, promotion and networking
• Engaging with stakeholders and managing internal/external relationships
• Collaborate with various stakeholders to bring new requirements to Release Engineering Road-Map for moving towards most efficient and necessary solutions
• Ensure the deliveries are aligned with processes objectives
• Administrating technical documentation of driven projects (Confluence, Jira)

In our team your ideas are always welcome, your contribution is always valued. This is an opportunity where you can grow and develop yourself as well as gain a broad network across the bank.We believe in developing our team, so your responsibilities may develop and change overtime. The role is based in Gdynia/Warsaw, Stockholm or Copenhagen.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

To succeed in this role, we believe that you:

• Your strengths include analytical thinking & a structured approach with an attention to detail
• You find it easy to build relationships at all organisational levels across technology areas within & outside Nordea, using strong communication skills
• You are a good listener & have an analytical skillset that can bring theory into practical usage
• You have a high degree of integrity, you are selfdriven & proactive by take
• You are result & team-oriented & can work independently to strict deadlines
• You enjoy to work in an environment with many changes & take responsibility for developing your own skills
• You enjoy working in an open & agile atmosphere, where you will cooperate closely with colleagues across Nordea

Your experience and background: 

• Previous involvement in Change or Release Management activities
• Very strong people and stakeholder management skills
• 2 years’ experience working in large enterprise companies
• Experience in driving, managing, leading individual projects related to developing technical solutions
• Good understanding of ITIL and SAFe methodologies
• Experience working with ITSM tools in practice (in particular BMC Remedy/HELIX)
• Fluent in Atlasian products: Confluence and Jira
• Fluency in written and spoken English

If this sounds like you, get in touch!

Next steps

Submit your application no later than 30/11/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

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